Privacy Policy
Lymphora Technologies LLC (doing business as “Lymphora”) (“Lymphora,” “we,” “us,” or “our”) operates the website lymphora.com and related services (collectively, the “Services”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Services or providing your information to us, you agree to this Privacy Policy.
Effective date: June 23, 2026
1. Information We Collect
We collect information you provide directly to us and information collected automatically when you use the Services, including:
- Contact & identity information — your name, email address, mobile phone number, and shipping and billing addresses.
- Order & transaction information — products purchased, order history, and payment details (payment card data is processed securely by our payment processor; we do not store full card numbers).
- Communications — information you provide when you contact customer support, request a demonstration, or sign up for email or text-message updates.
- Device & usage information — IP address, browser type, pages viewed, and similar analytics data collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process, fulfill, and deliver your orders and provide warranty and customer support;
- Send transactional messages such as order confirmations, shipping updates, and service notifications;
- With your consent, send marketing communications by email and/or text message about special offers, discounts, new products, and updates;
- Operate, maintain, secure, and improve the Services; and
- Comply with our legal obligations and enforce our terms.
3. SMS / Text Messaging Program
If you opt in, we may send you recurring marketing and/or non-marketing text messages (such as order updates, shipping notifications, demonstration or appointment reminders, customer-service replies, special offers, and discounts) at the mobile number you provide. Consent to receive text messages is not a condition of any purchase. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can reply HELP for assistance. For full details, see our SMS Terms & Conditions.
4. How We Share Information
We do not sell your personal information. We share information only with service providers and subcontractors who perform services on our behalf — such as payment processing, order fulfillment and shipping, website hosting, analytics, customer service, and SMS/email message delivery — and only to the extent necessary for them to provide those services to us. We may also disclose information when required by law or to protect our rights.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies & Tracking Technologies
We and our service providers use cookies and similar technologies to operate the Services, remember your preferences, analyze traffic, and measure marketing performance. You can control cookies through your browser settings; disabling them may affect site functionality.
6. Data Retention
We retain personal information for as long as needed to provide the Services, fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices & Rights
You may unsubscribe from marketing emails using the link in any email, and opt out of text messages by replying STOP. Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at admin@lymphora.com.
9. Children’s Privacy
The Services are intended for adults 18 years of age or older. We do not knowingly collect personal information from anyone under 18.
10. Third-Party Links
The Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective date” above indicates when it was last revised. Your continued use of the Services after changes are posted constitutes acceptance of the updated Policy.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Lymphora Technologies LLC (DBA Lymphora)
551 12th Avenue NE, St. Petersburg, FL 33701
Email: admin@lymphora.com
Phone: (855) 333-5494